How to cancel your subscription
Cancel in your Apple Account settings if you subscribed on iPhone or iPad, in Google Play on Android, or by email if you paid on our website.
Updated · iOS, Android and Web
You cancel a subscription where you bought it: in your Apple Account if you subscribed in the App Store, in Google Play if you subscribed on Android, or through ExamReady support if you paid on the ExamReady website.
iOS
- Open Settings and tap your name.
- Tap Subscriptions.
- Tap your exam app's subscription (it carries the app's name; for the NCLEX app, the name starts with NCLEX).
- Tap Cancel Subscription. You might need to scroll down to find the button.
If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
Can't find the subscription? Search your email for "receipt from Apple" or "invoice from Apple" and check which Apple Account is on the receipt. If it is another Apple Account of yours, sign in to that account to cancel. If it is a family member's Apple Account, ask them to cancel: you can't cancel a family member's subscription.
Canceling stops the next renewal; it does not refund a payment you have already made. To learn what changes after you cancel, see what happens after you cancel your subscription. If you want your money back, see how to request a refund.
Sources
- Apple Support: Cancel a subscription from Apple
- Google Play Help: Cancel, pause, or change a subscription on Google Play
- Google Play Help: Fix problems with subscriptions
- ExamReady: Money Back Guarantee, section 8, and Terms of Use, section 5.3
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Related questions
- All ExamReady apps · Subscription & BillingWhat happens after you cancel your subscription?Canceling stops automatic renewal, so you are not charged again. What the App Store, Google Play and our website policy say happens next.
- All ExamReady apps · Subscription & BillingWhy does my subscription renew automatically?ExamReady subscriptions renew at the start of each billing period until you cancel. When the charge happens and how free trials end.
- All ExamReady apps · Subscription & BillingHow to request a refundAsk Apple for App Store purchases, Google Play for Android purchases, or ExamReady support for purchases made on our website.