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Troubleshooting

Why are some questions missing from my Stats or Review?

Skipped questions, a changed answer status, an active filter or search, and case studies counted separately can each keep a question out of Stats or Review.

Updated · iOS and Android

The Stats and Review tabs show the quiz questions you have answered. If a question is missing, or a number is lower than you expected, check these reasons in order.

You skipped the question

Only questions you answered count. A question you skipped, or didn't reach because you ended the quiz early with Submit Quiz, is not counted as answered: it isn't in All Answered Questions on Stats and isn't listed on Review.

The question changed tabs

On the Review tab, Incorrect and Correct follow your answer. If you answered a question again, it can move: a question you got wrong before and right later is no longer under Incorrect. Look under All.

Android

In the Android app, Stats and Review count each quiz question once, with your latest answer to it. For example, a question you got wrong in a Random Mix quiz and right later in the Missed Questions Quiz counts as one answered question, answered correctly.

A filter or search is on

The Review tab shows only what matches the search box and the topics ticked in Filter. Clear the search box, then open Filter and check which topics are ticked. The search matches the question text, not the answer options, so a word that appears only in an option finds nothing.

It's in Saved only if you saved it

The Saved tab lists only questions you saved with the bookmark button after answering them.

It was a case study or Game Mode question

  • Case studies are counted separately. Their questions are not on the Review tab and don't change the Stats tab or the Readiness Score. You see their results under Case Studies on the Study tab: see why case study results don't appear in Stats.
  • Game Mode answers are not part of All Answered Questions or All Correct Answers.
  • On Android, an answer to the Question of the Day is not counted in Stats or listed on Review either.

Still missing a question you answered in a quiz? Contact support and tell us which quiz it was and when you answered it.

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