How do I get Premium in the app after buying on the website?
Log in to the app with the email address you used on the ExamReady website, so the app can recognize your Premium access.
Updated · iOS, Android and Web
If you bought Premium on the ExamReady website, the app recognizes it by your email. Log in to the app with the same email address you used for the purchase. You only enter the email: there's no password and no code. On another phone, enter the same email again.
iOS
- On the Study tab, tap the gear icon at the top right to open Settings.
- Under Account, tap Log In.
- Under Your email, enter the email address you used on the website, then tap Log In.
On a fresh install you can also tap Log In: I've done the quiz on the app's first screen. For both ways in, see how to log in or create an account.
Log in, don't restore
Restore Purchases in Settings and Restore on the subscription screen are for subscriptions bought in the App Store or Google Play. See how to restore a purchase. For a purchase on the website, log in with your email instead.
Still no Premium?
- Check that you entered the same email address you paid with on the website.
- See I paid, but Premium is not active.
- Email ExamReady support at support@examready.pro and give the email address you paid with.
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Related questions
- Account & SettingsHow do I log in or create an account?Log in with your email from the welcome screen or from Settings, or start with Get Started. No password or code, only your email.
- All ExamReady apps · Subscription & BillingI paid, but Premium is not activePaid but still see the free version? Check the payment went through, use the same store account, restore the purchase, then contact support.
- All ExamReady apps · TroubleshootingHow do I contact ExamReady support?Write to us through the contact form or at support@examready.pro. Include your app, device and system version so we don't have to ask for them.